How do you book an appointment for implants, and what follows?
By telephone, on +351 220 430 090. Consulting hours are Monday to Friday, from 09:30 to 19:00; the clinic is closed at weekends. What is booked in the first call is the diagnostic consultation with a 3D scan, not the treatment. It is paid for, its amount is credited towards the treatment, and it lasts 30 to 60 minutes depending on the case. Which treatment follows and when depends on a prior individual examination and diagnosis — and, for people in the statutory scheme, only comes after the fund’s approval.
The first call: what is fixed and what is not
The way to an appointment is the telephone: +351 220 430 090. The clinic’s consulting hours are Monday to Friday, from 09:30 to 19:00; the clinic is closed at weekends. What is arranged in the conversation is the diagnostic consultation and nothing beyond it — how many implants, whether bone has to be built up and on which day treatment takes place is only settled after a prior individual examination and diagnosis.
Documented statements exist on the diagnostic consultation itself. It is paid for, and its amount is credited towards a treatment that follows. This page gives no figure, because none is documented; it is asked about in the call. The consultation lasts 30 to 60 minutes depending on the complexity of the case. How long it will be in your own case depends on what the prior individual examination and diagnosis has to clarify.
What remains open is how far in advance an appointment has to be made; no statement on that is available here. Which questions about the establishment and the treating person are worth asking before booking is on a page of its own.
What to bring to the diagnostic consultation
Bring everything that exists about your medical, clinical and dental condition, even if it seems old or incomplete. What is documented with your own dentist or family doctor can be requested before the trip — from a desk, in the same weeks in which you are asking the fund.
X-rays are taken at the clinic, including the 3D scan on which the planning rests. What is published is that the case is planned on a computer before any work is done on the bone.
Why the order is fixed for people in the statutory scheme
In the clinic’s process, the operation as a rule follows on the day after the diagnostic consultation. For anyone for whom no fund contribution is involved, that describes the usual sequence.
Anyone who wants to claim the Festzuschuss, a fixed contribution rather than a percentage, has a second order to observe, and it takes precedence. According to the documented statement, the Heil- und Kostenplan, the treatment and cost plan the fund must approve, has to be approved before the treatment begins. An operation on the day after the diagnosis would come before any approval. On this route that means: the diagnostic consultation in Porto, the detailed quote that the Instituto AreLuna prepares for submission, the fund’s approval, and only then the treatment.
How high the Festzuschuss is and what the Bonusheft, the bonus booklet, changes about it is on the page about the Heil- und Kostenplan.
The process, step by step
First step, from a desk: ask your own fund in what form it accepts the plan for treatment in another EU member state, and gather the documents you have. That requires no trip and belongs before the first call.
Second step: the call on +351 220 430 090 and then the diagnostic consultation at Rua de Júlio Dinis, 194, 4050-327 Porto, where the Instituto AreLuna provides dental care (registration number 161637, operating licence 21593). The examination, the 3D scan and the finding are produced there.
Third step, for the Festzuschuss back at home: the quote goes to the fund, and the approval is awaited. How long a fund takes for this is not documented here; this page therefore names no duration.
Fourth step: the second call, this time for the treatment appointment, once the approval is in writing. How many trips follow is on the page about the number of trips.
What this means for calendar and leave
Because consulting hours are only Monday to Friday, the examination and the operation fall on weekdays. Anyone in work plans leave days for them; a long weekend carries neither appointment on its own.
The clinic names at least three days for the stay: one for the examination, one for the operation and at least one for recovery before the flight home. That is a lower limit. Whether your own case requires more follows from a prior individual examination and diagnosis.
For people in the statutory scheme with a Festzuschuss, the fund’s rule adds to this. Diagnosis and operation then fall on two separate trips, and both require weekdays. Leave is applied for twice, the second time only when the approval is in hand. How the three days are divided between the two trips in that case is not documented here and is to be clarified in the call. What is documented is that at least one day is planned after the operation before the flight home.
Nothing is booked until the appointment is confirmed. The language in which the consultation is held also belongs before the booking; what is published about it is described on the page about the safety of treatment abroad.
Frequently asked questions
Can the treatment be booked in the first call as well?
Not for people in the statutory scheme who want to claim the Festzuschuss. According to the documented statement, the Heil- und Kostenplan must be approved before the treatment, and the plan only arises at the diagnostic consultation. The treatment appointment follows the approval.
What does the diagnostic consultation cost?
It is paid for, and its amount is credited towards the treatment. This page gives no amount, because none is documented; it is asked about in the call, before the appointment is fixed.
Do X-rays have to be brought?
No. The X-rays are taken at the clinic. Bring everything that exists about your medical, clinical and dental condition.
How early does one have to call?
How far in advance an appointment has to be made is not documented here. Whether a desired day is free is settled in the call on +351 220 430 090.